Internal Sales Administrator

As an Internal Sales Administrator, you will be responsible for supporting customers with quotations, order processing, stock enquiries, and delivery updates while ensuring a high level of customer service is maintained.Working closely with internal teams, you will play a key role in ensuring customer orders are processed accurately and efficiently from enquiry through to delivery.

• £12.71 - £13.50 per hour DOE
• 40 hours per week
• Monday to Friday
• Temp-to-Perm Opportunity
• Loughborough

Key Responsibilities

• Producing and issuing customer quotations

• Processing customer orders and order entry onto Microsoft Dynamics

• Checking stock availability and providing accurate lead times

• Managing and responding to enquiries within a shared email inbox

• Liaising with customers regarding orders, deliveries, and any service-related issues

• Providing updates on order status and delivery schedules

• Resolving customer queries in a professional and timely manner

• Maintaining accurate customer and order records

• Supporting the wider sales and administration team with day-to-day office duties

• Building positive relationships with both new and existing customers

Candidate Requirements

• Previous experience within an Internal Sales, Sales Administration, Customer Service, or Office Administration role

• Experience using Microsoft Dynamics is highly desirable

• Confident communicating with customers via phone and email

• Strong attention to detail and organisational skills

• Proficient with Microsoft Office packages including Outlook, Excel, and Word

If you have strong administration and customer service skills and enjoy working in a customer-focused role, we'd love to hear from you.

INDAS